Refund & Return Policy
Refund & Return Policy
At Karma Collection, we want you to love your purchase! If you're not completely satisfied, we’re here to help.
Returns
- You can request a return within 7 days of receiving your order.
- Items must be unused, unwashed, and in their original packaging with tags attached.
- Returns due to size issues, damaged products, or incorrect items will be accepted after verification.
- Customers are responsible for return shipping costs unless the item was defective or incorrect.
Refunds
- Once we receive and inspect your return, we will process your refund within 5-7 business days.
- Refunds will be issued to your original payment method or as store credit.
- Shipping fees are non-refundable unless the return is due to our error.
Exchanges
- We offer exchanges for size adjustments or defective items, subject to availability.
- If the item is unavailable, you may choose a refund or store credit.
Non-Returnable Items
- Sale items, accessories, and customized products cannot be returned or exchanged.
- Items that do not meet our return conditions will not be accepted.
How to Initiate a Return?
- Contact Us at [your support email] within 7 days of receiving your order.
- Provide your order number and reason for return.
- Ship the item back following our instructions.
- Receive your refund or exchange once the return is approved.
For any further queries, feel free to contact us at [your email/contact info].
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