Refund & Return Policy

Refund & Return Policy

At Karma Collection, we want you to love your purchase! If you're not completely satisfied, we’re here to help.

Returns

  • You can request a return within 7 days of receiving your order.
  • Items must be unused, unwashed, and in their original packaging with tags attached.
  • Returns due to size issues, damaged products, or incorrect items will be accepted after verification.
  • Customers are responsible for return shipping costs unless the item was defective or incorrect.

Refunds

  • Once we receive and inspect your return, we will process your refund within 5-7 business days.
  • Refunds will be issued to your original payment method or as store credit.
  • Shipping fees are non-refundable unless the return is due to our error.

Exchanges

  • We offer exchanges for size adjustments or defective items, subject to availability.
  • If the item is unavailable, you may choose a refund or store credit.

Non-Returnable Items

  • Sale items, accessories, and customized products cannot be returned or exchanged.
  • Items that do not meet our return conditions will not be accepted.

How to Initiate a Return?

  1. Contact Us at [your support email] within 7 days of receiving your order.
  2. Provide your order number and reason for return.
  3. Ship the item back following our instructions.
  4. Receive your refund or exchange once the return is approved.

For any further queries, feel free to contact us at [your email/contact info].

📍 Visit us: karmacollectionpk.com